The NHS App

The Surgery would like to invite you to use the NHS App

The new, simple and secure way to access a range of NHS services on your smartphone or tablet. You will be getting notifications in regards to your Hopital appointment throught this app.

Download on App Store
Download on Google Play Store

What does the NHS App do?

Use the NHS App to:

  • check your symptoms
  • find out what to do when you need help urgently
  • book and manage appointments at your GP surgery
  • order repeat prescriptions
  • view your GP medical record securely
  • register to be an organ donor
  • choose how the NHS uses your data

Connecting GP surgeries to the NHS App

Patients at 95% of GP surgeries in England can now use all the features of the NHS App.

You can check if your GP surgery is connected when you open the app for the first time. If it's not, you can register your email address, and we'll notify you when they go live.

If your GP surgery is not connected, you can still download the app and use it to check your symptoms and find out what to do when you need help urgently.

Keeping your data secure

When your surgery is connected, and you register in the app, we'll carry out checks to confirm your identity. The app will then securely connect to information from your GP surgery. To keep your access secure, we'll send a security code to your phone each time you use the app.

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How do I turn on notifications?

How do I turn on notifications?

๐Ÿ“ฑ On a Mobile Device (iPhone or Android)

โœ… Step 1: Open the NHS App

  • Tap the NHS App icon to open it.

โœ… Step 2: Go to the Menu

  • Tap the three horizontal lines โ˜ฐ in the top-right corner (or bottom menu, depending on your device).
  • Select “Settings” from the menu.

โœ… Step 3: Enable Notifications

  • In Settings, find and tap “Notifications”.
  • Toggle “Allow notifications” to ON.

โœ… Step 4: Allow Notifications in Device Settings

  • You might be redirected or prompted to allow notifications via your phone’s settings.
  • If not prompted:
    • On iPhone:
      • Go to Settings > Notifications > NHS App
      • Enable “Allow Notifications”
    • On Android:
      • Go to Settings > Apps > NHS App > Notifications
      • Make sure notifications are enabled.

Benefits of Turning ON Notifications in NHS App

Turning on notifications for the NHS App can help you stay on top of your health and medical needs. Here are the key benefits:

๐Ÿ”” 1. Appointment Reminders

  • Get timely alerts for upcoming GP, hospital, or vaccine appointments.
  • Helps prevent missed appointments and late arrivals.

๐Ÿ’Š 2. Prescription Updates

  • Be notified when:
    • Repeat prescriptions are ready to order.
    • Your prescription has been approved or is ready for collection/delivery.

๐Ÿ“„ 3. Test Results & Documents

  • Instant notifications when blood test results, screening results, or other documents are uploaded to your app.

๐Ÿ“ข 4. Health Messages & Advice

  • Receive urgent messages from your GP surgery or the NHS (e.g., vaccination campaigns, health advice, or alerts about local outbreaks).

๐Ÿงพ 5. Health Records

  • Be informed about changes or updates to your shared health record settings.

๐Ÿ” 6. Security Alerts

  • Get notified about any logins or changes to your account, helping you monitor access and enhance security.

โœ… Overall Benefits:

  • Stay informed without constantly checking the app.
  • Reduce admin stress around healthcare.
  • Improve medication adherence and health outcomes.
  • Helps you take more control over your health.

Page last reviewed: 25 September 2025
Page created: 27 March 2023